App
features
![](https://mercuryguestapp.com/wp-content/uploads/2018/01/app3-home-short-line2.png)
Get all features that you need to deliver an exceptional guest experience, increase in-stay spend and boost engagement.
![](https://mercuryguestapp.com/wp-content/uploads/2022/12/app-features-icon-digitalmenu.png)
![](https://mercuryguestapp.com/wp-content/uploads/2018/02/app3-features-small-line.png)
Digital Menu
Display of the menu card of restaurants on the app with realistic images of the menu items and details of the meals.
![](https://mercuryguestapp.com/wp-content/uploads/2018/02/app3-features-small-line.png)
Events Calendar
Schedule of activities organised by the hotel to allow guests to plan their bookings in parallel.
![](https://mercuryguestapp.com/wp-content/uploads/2022/12/app-features-icon-eventcalendar.png)
![](https://mercuryguestapp.com/wp-content/uploads/2022/12/app-features-icon-upselloffers.png)
![](https://mercuryguestapp.com/wp-content/uploads/2018/02/app3-features-small-line.png)
Upselling of Offers
Hotels can use this feature to do upselling and promote offers to increase revenue.
![](https://mercuryguestapp.com/wp-content/uploads/2018/02/app3-features-small-line.png)
Bookable Services
Services like restaurants, spa, activities can be booked via the app to ease the workflow and for more rapid communication.
![](https://mercuryguestapp.com/wp-content/uploads/2022/12/app-features-icon-bookableservices.png)
![](https://mercuryguestapp.com/wp-content/uploads/2022/12/app-features-icon-econcierge.png)
![](https://mercuryguestapp.com/wp-content/uploads/2018/02/app3-features-small-line.png)
E-Concierge
Guests can send special requests to the hotel to be attended swiftly such as booking of taxi, arrangements for special events (birthdays, anniversaries), conference room bookings.
![](https://mercuryguestapp.com/wp-content/uploads/2018/02/app3-features-small-line.png)
Live Chat
Live chat and chatbot have been implemented to facilitate smooth communication of requests or issues with hotel staff. Automated responses can be configured as well through the chatbot.
![](https://mercuryguestapp.com/wp-content/uploads/2022/12/app-features-icon-livechat.png)
![](https://mercuryguestapp.com/wp-content/uploads/2022/12/app-features-icon-customerloyalty.png)
![](https://mercuryguestapp.com/wp-content/uploads/2018/02/app3-features-small-line.png)
Customer Loyalty Programme
Reward system to allow guests to enjoy benefits based on their membership level and to increase customer retention and fidelity towards the brand.